Privacy Policy

We may collect information that you voluntarily provide, including:

• Your name
• Email address
• Telephone number
• Preferred method of contact
• Appointment or consultation preferences
• Information about the hair services in which you are interested
• Information included in a website form, email, text message, or other communication
• Photographs you voluntarily submit
• Marketing communication preferences
• Any other information you choose to provide

Please do not submit Social Security numbers, financial account information, detailed medical records, or other highly sensitive information through a general website contact form.

Information Collected Automatically

When you visit the Website, we or our service providers may automatically collect certain technical and usage information, including:

• Internet Protocol address
• Browser and device type
• Operating system
• Approximate location derived from your IP address
• Referring website
• Pages viewed
• Website interactions
• Date and time of access

This information may be collected through cookies, pixels, server logs, analytics tools, and similar technologies.

We may use information to:

• Respond to inquiries
• Provide information about our services
• Contact you regarding a consultation or appointment request
• Schedule and manage appointments
• Determine whether a requested service may be appropriate
• Maintain client and prospective-client records
• Provide customer support
• Send appointment reminders and service-related communications
• Follow up on an inquiry
• Send promotional communications when you have provided any consent required by law
• Manage contacts and communications through GoHighLevel
• Facilitate appointment booking through Vagaro
• Operate, secure, and improve the Website
• Understand Website usage and marketing performance
• Detect fraud, misuse, or security incidents
• Comply with legal and regulatory requirements
• Protect our rights, clients, business, and property

We use GoHighLevel as a customer relationship management and communication platform.

When you contact our business telephone number, send us a text message, submit a website form, or otherwise request that we contact you, your information may be entered into or processed through GoHighLevel.

We may use GoHighLevel to:

• Respond to your inquiry
• Continue a conversation you initiated
• Provide information you requested
• Follow up regarding a consultation
• Send appointment-related communications
• Maintain a record of our communications
• Send promotional messages when permitted by law and when any legally required consent has been obtained

Submitting a general inquiry does not necessarily enroll you in recurring promotional messages unless the form or communication clearly states that you are providing such consent.

When you provide your telephone number and ask us to contact you, we may send non-promotional messages responding to your request, including consultation follow-up, scheduling information, and appointment-related communications.

We will send recurring promotional or marketing text messages only when permitted by applicable law and, when required, after obtaining appropriate consent.

For promotional text programs:

• Message frequency may vary.
• Message and data rates may apply.
• Consent is not a condition of purchasing services.
• You may reply STOP to opt out.
• You may reply HELP for assistance.

An opt-out request may not prevent non-promotional messages that are necessary to complete a requested transaction, manage an appointment, or respond to a new inquiry initiated by you.

When you provide your email address, we may use it to respond to your inquiry, provide requested information, or communicate about an appointment.

When permitted by law, we may also send promotional emails. Promotional emails will provide an unsubscribe method where legally required.

You may unsubscribe by following the instructions included in the email. We may continue sending non-promotional messages concerning appointments, transactions, inquiries, or existing client relationships.

We use Vagaro.com for appointment booking and related salon-management functions.

When you follow a link from our Website to Vagaro or book through Vagaro, the information you provide is collected and processed by Vagaro under its own terms and privacy practices. Vagaro may provide us with information needed to manage your appointment and client relationship, such as your:

• Name
• Contact information
• Appointment details
• Service history
• Booking status
• Related notes or preferences

We do not control Vagaro's independent privacy or security practices. You should review Vagaro's privacy policy before submitting information through its platform.

The Website may use cookies and similar technologies to:

• Operate Website features
• Remember preferences
• Measure traffic and Website performance
• Understand how visitors use the Website
• Detect technical or security problems
• Measure the effectiveness of advertising or marketing

We may use third-party analytics or advertising tools. Those providers may collect information about your browser, device, Website interactions, or activity across websites.

You may control cookies through your browser settings. Blocking cookies may affect Website functionality.

We may disclose information to service providers that help us operate the business, including:

• GoHighLevel
• Vagaro
• Website hosting providers
• Website form providers
• Email and text-message providers
• Analytics providers
• Advertising and social-media platforms
• Information technology and security providers
• Accountants, attorneys, consultants, and other professional advisers

These providers may process information as necessary to provide services to us and are subject to their own contractual and legal obligations.

We may also disclose information:

• When required by law, subpoena, court order, or lawful government request
• To investigate fraud, unlawful activity, misuse, or security incidents
• To protect the rights, property, health, or safety of our business, clients, or others
• In connection with a sale, financing, transfer, merger, or reorganization of the business
• With your authorization or at your direction

We do not sell personal information for monetary payment.

Certain advertising or analytics activities may be considered "selling," "sharing," or targeted advertising under some state privacy laws, even when no money is exchanged. Where applicable, we will provide any choices required by law.

We retain information for as long as reasonably necessary to:

• Respond to inquiries
• Manage consultations and appointments
• Provide services
• Maintain business and client records
• Fulfill the purposes described in this Privacy Policy
• Meet legal, tax, accounting, and reporting obligations
• Resolve disputes
• Enforce agreements
• Protect against fraud and security threats

Retention periods may differ depending on the information and the purpose for which it was collected.

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, destruction, loss, misuse, or disclosure.

Our safeguards may include access controls, password protection, service-provider controls, software updates, secure account-management practices, and appropriate data-retention procedures.

No website, communications platform, internet transmission, or electronic storage system is completely secure. We cannot guarantee absolute security.

Depending on your location and applicable law, you may be entitled to request that we:

• Confirm whether we maintain information about you
• Provide access to certain information
• Correct inaccurate information
• Delete certain information
• Provide a portable copy of certain information
• Limit or object to certain processing
• Opt you out of legally defined targeted advertising, selling, or sharing
• Withdraw consent where processing is based on consent

To submit a privacy request, contact us at:

Jessica@HairDesignsByJessica.com

We may request information reasonably necessary to verify your identity and protect against fraudulent requests.

Certain information may be retained when required by law or when necessary to complete a transaction, maintain business records, resolve disputes, prevent fraud, or enforce an agreement.

Hair Designs By Jessica Young is based in New York.

We maintain reasonable safeguards appropriate to the nature of the information we collect and the size and complexity of our business. Where applicable, we will provide notifications concerning qualifying security incidents as required by New York law.

New York does not currently provide every consumer with the same comprehensive privacy rights available under certain other state laws. However, we will review reasonable privacy requests and comply with all rights that apply to our business and the requesting individual.

The Website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13.

If you believe a child under 13 has submitted personal information through the Website, contact us so we can review and, when appropriate, delete the information.

Individuals under 18 should use the Website and request services with the involvement of a parent or legal guardian when appropriate.

Submitting a photograph, testimonial, review, or transformation image privately does not automatically authorize us to publish it.

We will obtain appropriate permission before publicly using identifiable client photographs, testimonials, or similar content when authorization is required. Separate photography, testimonial, or model-release terms may apply.

The Website may contain links to third-party websites, including Vagaro, social-media platforms, product websites, and other service providers.

We do not control and are not responsible for the content, security, availability, terms, or privacy practices of third-party websites. Your use of a third-party service is governed by that provider's policies.

We may revise this Privacy Policy periodically.

When changes are made, the "Last Updated" date will be revised. Material changes may also be communicated through the Website or by another reasonable method when required by law.

Questions, concerns, and privacy requests may be directed to:

Hair Designs By Jessica Young

140 Erie Blvd, Suite 209

Schenectady, NY 12305

Email: Jessica@HairDesignsByJessica.com

Phone: 518-765-1141

Website: HairDesignsByJessica.com